Fast, efficient and friendly service is our online shopping focus for all customers, and we are able to offer Australia wide delivery.

Submit your service request by completing the form below. Please ensure you have all the details and a scanned copy of your purchase receipt.

Our Customer Support Team is only a phone call or email away and can answer any questions you may have.

  • Should a technical issue occur with your Grand Cru wine fridge, we will put you in contact with one of our qualified technicians located in all major and regional cities and towns.
  • All our technicians have been trained on the full Grand Cru wine fridge range and carry spare parts should any mechanical repair be required.