Our organisation is Home Icon International Pty Ltd trading as Grand Cru Wine Fridges.

ACN: 141 205 423

It is illegal to sell alcohol to persons under the age of 18 years.

Grand Cru Wine Concierge reserves the right to cancel any order at any time, at which we will immediately notify this action by email or phone using the contact information provided. We will refund the monies paid using the original payment method received.

All orders are subject to stock being available.

Errors & omissions on the www.grandcruwinefridges.com.au/grandcruwineconcierge website sometimes occur. We reserve the right to change pricing at any time and/or refuse the sale of a product.

Please note, label images which show vintages may often be used merely as an illustration of wine from that producer. It does not necessarily follow that we hold that vintage in stock.

No material from the site can be reproduced without the expressed permission of the owners of this site.

Grand Cru Wine Concierge accepts that on rare occasions wine can be ‘faulty’. If the wine is TCA affected (corked) or oxidised, we are happy to replace or credit the amount of the purchase. However, we require the bottle to be returned to Grand Cru Wine Concierge. The freight cost of the return will be at the expense of Grand Cru Wine Concierge.

Grand Cru Wine Concierge reserves the right to request further information such as photo ID and credit card information for validation of age, identity, and address for security purposes. Failure to comply with requests for further information may result in cancellation of the order in question.

Grand Cru Wine Concierge accepts credit card payments only. You agree to pay all fees charged to your account based on Grand Cru Wine Concierge fees, charges, and billing terms in effect as shown on the payment page. You are also responsible for paying any sales and use taxes and shipping and handling fees that may apply to your purchase of products based on the address that you provide as the shipping address when you purchase, and you authorise Grand Cru Wine Concierge or the third-party payment processing service provider that we engage to charge your credit card for any such taxes and fees. Any fees and charges for sales and use taxes and shipping and handling fees imposed also include GST where applicable. If your credit card cannot be charged for any reason, Grand Cru Wine Concierge reserves the right to either suspend or terminate these Terms of Service. All sales and payments will be in Australian Dollars.